Privacy Policy

Respecting your privacy and the law

The privacy of your personal information has always been important to us at ASHLAR. We are committed to respecting your right to privacy and protecting your personal information against unauthorized disclosure.

Collecting & protecting your personal information

This privacy statement is applicable to www.ashlarindia.in. It does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personal information may be gathered for registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., message boards), suggestions, and voting/polling activities. Personal information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings from www.ashlarindia.in and/or any third parties.

Privacy on the Internet & Third-Party Advertisement

www.ashlarindia.in reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. www.ashlarindia.in will provide only aggregated data from these analyses to third parties. Also, users should be aware that www.ashlarindia.in may sometimes permit third parties to offer subscription and/or registration-based services through its site.

Cookies Policy

Users are also being aware that non-personal information and data may be automatically collected through the standard operation of www.ashlarindia.in's internet servers or through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users are also being made aware that www.ashlarindia.in cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for www.ashlarindia.in. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available from www.ashlarindia.in.

Cookies Policy

www.ashlarindia.in reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Privacy Policy for Wisdom Capital App

Wisdom Capital App ("We", "Us", "Our") respects your privacy and is committed to protecting the personal information ("PII") you provide when using our app and related services. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information. By using our app and services, you agree to the practices outlined in this Privacy Policy.

We understand the sensitivity of your personal data, and as such, we adhere to stringent privacy protection standards. Our commitment to data privacy goes beyond legal compliance as we continuously improve our policies to meet global standards.

Information We Collect

We collect personal information to provide and improve our services. Types of personal information we collect include:

1. Basic Information:

a. Name, contact details (email, phone number, physical address), date of birth, and other demographic details.

b. Financial information such as bank account numbers, payment details, and transaction history.

c. Employment details, credit history, and other financial eligibility information required for services like investment and trading.

2. KYC Documents:

a. Identification documents (Aadhaar, PAN, passport, voter ID, driving license).

b. Address proof and any other documentation required to comply with Know Your Customer (KYC) regulations.

3. Voice Recordings:

a. We may record phone conversations or communications with customer support for training, dispute resolution, and quality control purposes.

4. Mobile Device Data:

a. Information related to your device such as operating system, device ID, and device location.

b. We may request access to your device's SMS, camera, microphone, and storage to facilitate transactions, perform KYC, and provide support. Access is obtained with your explicit consent.

5. SMS and OTP Autofill:

a. To streamline and secure your onboarding and transaction processes, we use SMS autofill and OTP (One-Time Password) autofill functionalities. This allows us to automatically read and verify OTPs sent to your registered mobile number for authentication purposes.

6. Employment Details:

a. Information about your occupation, job title, employment history, and other details needed for financial profiling and service provision.

7. Other Information:

a. Specimen signatures, biometric data (if applicable), and information from third-party databases.

b. Metadata of installed apps may be collected under limited circumstances (e.g., for fraud detection and risk assessment).

Purpose of Collecting Information

We collect and process your personal information for several purposes, including:

• Verification and Authentication:

To verify your identity and comply with regulatory KYC obligations.

• Service Provision:

To facilitate the opening of trading accounts, processing of transactions, and provision of financial services.

• Customer Support:

To respond to queries, resolve disputes, and improve customer experience.

• Marketing and Personalization:

To send personalized offers, updates, and information about new products and services.

• Legal and Compliance:

To comply with legal, regulatory, and reporting obligations and to protect against fraud and risks.

• Data Analytics:

To analyze and improve our services, track trends, and enhance product performance.

• Third-Party Partnerships:

To enable you to avail services provided by third-party financial partners, such as loans or credit assessments.

Purpose of Collecting SMS and OTP Information

• Convenience:

SMS and OTP autofill significantly reduce the time and effort you spend on manually entering verification codes during registration, logins, and transactions.

• Security:

Using OTP verification helps ensure that transactions and sensitive account activities are authenticated and secure.

• Fraud Prevention:

By automatically verifying OTPs, we reduce the risk of phishing attacks or unauthorized access, ensuring only you can complete sensitive transactions.

These features are essential for providing a smooth and secure user experience, enhancing both the usability and safety of our platform.

Sharing of Information

We only share your personal information under the following circumstances

1. With Your Consent:

a. Information is shared with third parties, such as financial institutions, lending partners, or KYC service providers, when you explicitly authorize us to do so.

2. Legal Requirements:

a. We may disclose information to comply with legal obligations, such as responding to court orders, government requests, or other legal processes.

3. For Business Operations:

a. Your information may be shared with trusted third-party vendors who assist us with operations such as data storage, security services, credit assessments, or customer support.

4. For Risk and Fraud Management:

a. We may share information with agencies for fraud detection, risk mitigation, and prevention of financial crimes.

Storage and Retention

• Data Storage

Your personal information is stored securely on our servers or those of our trusted partners. We ensure these servers comply with stringent data security standards.

• Retention Period:

Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by legal, regulatory, and operational obligations.

• Cross-Border Data Transfers:

In some cases, your data may be transferred outside India to jurisdictions with different data protection laws. We ensure these transfers are in compliance with legal frameworks and your data remains protected.

Use of Your Personal Data

We use your personal information for multiple purposes, including:

• Transaction Facilitation:

To process financial transactions and provide detailed transaction reports.

• Research and Analytics:

To improve the performance of our app and services through analysis of usage trends.

• Customer Requests:

To process service instructions, handle complaints, and respond to your inquiries.

• Credit and Risk Assessments:

To conduct credit evaluations and financial risk assessments.

• Marketing and Communications:

To provide you with promotional offers, service updates, and relevant information about our platform.

• Compliance:

To adhere to applicable legal, regulatory, and reporting obligations.

• Security:

To prevent unauthorized access, hacking, and fraudulent activities.

Security Measures

We take your privacy and data security seriously and have implemented robust measures, including:

• Encryption:

We use encryption protocols to protect data in transit and at rest.

• Access Control:

Only authorized personnel have access to your personal information, and strict security protocols govern its use.

• Regular Audits:

We conduct periodic security assessments to detect and mitigate potential vulnerabilities.

• Incident Response:

In case of a data breach or security incident, we have an incident response plan in place to take immediate corrective actions.

Your Rights

As a user of our services, you have the following rights:

1. Right to Access:

You may request details of the personal data we hold about you.

2. Right to Rectification:

You can request corrections or updates to any inaccurate or incomplete personal information.

3. Right to Withdraw Consent:

You can withdraw your consent for us to process your data at any time, although this may affect your ability to use certain services.

4. Right to Erasure:

Under certain conditions, you may request the deletion of your personal data.

5. Right to Object:

You have the right to object to certain data processing activities.

Cookie Policy

We use cookies to enhance the functionality of our app, enabling features like user authentication and session tracking. However, no personal information is collected through cookies unless explicitly provided by you.

Links to Third-Party Websites

Our app may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

Compliance with Laws and Regulations

Wisdom Capital App complies with all applicable laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. We also adhere to SEBI guidelines and other financial regulatory standards as applicable.

Jurisdiction and Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy or the use of our services will be subject to the exclusive jurisdiction of the Courts of New Delhi, India.

Contact Us

For any concerns, complaints, or requests regarding your privacy, please contact us at:

Email:

help@wisdomcapital.in

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any significant changes will be communicated to you through the app or via email.

By using our services, you agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as outlined herein.